Heather manages the claims advocacy group, working with clients to obtain favorable settlements of complex claims. She serves as a national resource to all ARC Brokers to support client placements, including assisting clients in interactions with carriers to develop manuscript policy wording. Heather also serves as General Counsel to ARC Excess and Surplus, LLC. She graduated St. John’s University with a B.S. degree in Economics, cum laude; New England School of Law JD cum laude. Before teaming up with ARC, she was SVP & Chief Underwriting Officer of the AIG Executive Liability Unit, also serving as General Counsel there, responsible for the drafting of all AIG Management and Professional Liability policies and endorsements; liaised with the claims department to assist with policy interpretation; and assisted underwriters in analyzing risks. Heather previously practiced law in Massachusetts, primarily focused on civil litigation, including employment-related litigation. She is a member, Trustee of the Board of Trustees and President-Elect of the Professional Liability Underwriting Society (“PLUS”). Heather is also a frequent speaker at seminars, including PLUS and RIMS, on a wide range of management liability and insurance coverage topics.